ACF2 ACFRPTXR getting message ACF4D043

Products

• ACF2
• ACF2 - DB2 Option
• ACF2 for zVM
• ACF2 - z/OS
• ACF2 - MISC
• LDAP SERVER FOR Z/OS
• PAM CLIENT FOR LINUX ON MAINFRAME
• WEB ADMINISTRATOR FOR TOP SECRET

Issue/Introduction

ACFRPTXR reprt getting message ACF4D043 SYSUT2 I/O ERROR, ACFBRIPT,ACF00005,2843,D,SYSUT2  ,READ  ,WRNG.LEN.RECORD,00000134000001,BSA

Looking up error code ACF4D043 on Broadcom’s portal, we see the following description.   We were wondering if you can help us decipher the below message and help us understand the reasons this error occurs? 

Environment

Release : 16.0

Component : CA ACF2 for z/OS

Resolution

Possible resolution by changing the scratchpad file size. 

If that does not work set a SLIP and see if that provides any clue.
SLIP SET,IF,PVTMOD=ACFRPTRX,nnnn),A=SYNCSVCD,END
<<<  where nnnn is the offset of ACF4DRXR + x'B06' into ACFRPTRX >>>