Change device name in CA Performance Center

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

We need to know if there is any way to change device name in CA Performance Center

 

Cause

 

Environment

Release : 20.2.x

Component : CA Performance Center

Resolution

Naming can be controlled via the advanced section of the Discovery Profile:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/building/discovery/discovery-profiles.html

(see step 8)

If the name is found in either the sysName.0 or DNS for the entry, moving whichever one holds the name to the top of the order for naming will apply the name to the device.

If the DNS hostname has been updated and is what is already being used it can take up to 48 hours to reflect the change:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/building/manage-devces/manage-hostname-changes.html