I am trying to update our EEM server using the document found here: https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/change-ca-eem-connection-information.html. Only the EEM server is changing and the user and password are the same. So I updated the EEM server name in the UI for both the Manager and UI. After recycling all SOI services using the soitoolbox command I noticed that the jaas.config and eem.properties file did not get updated with the new server information but the application was online. It appears that there is a second recycle needed after updating those files and running the registryloader.bat. I tried that and recycled again but now I cannot get the manager to come online. It is filled with log messages like this after trying to start:
2020-03-10 18:06:58,296 INFO [ServletInit] ?.?(?) - Manager initialization failed [count=13]. Will try again after 15 seconds.
Release : 4.2
Component : Service Operations Insight (SOI) Manager
The following file had weird character's at the end of line number 4174, column number 231. To resolve the issue