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Service Manager Dialog is failing to connect to the Service Manager with error message "The network path was not found"
Article ID: 186260
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
The Service Manager Dialog is failing to connect to the Service Manager with error message below.
Cause
The root cause for this issue is either the hostname of the Service Manager is not reachable or the port number used by the Service Manager is not opened(Firewall).
Environment
Release : 11.x, 12.x
Component : Service Manager, Service Manager Dialog
Resolution
Please make sure that the hostname and the port number used by the Service Manager is reachable and open, respectively, from the machine where the Service Manager Dialog.
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