Long session duration for users

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

PAM as session timeout is set to 45 minutes but still in session we can observe many users duration to exceed even more than +1000 hours.

 

Cause

This is a known problem reported under PAM 3.x

Environment

Release : 3.2, 3.3.0,  3.3.1, 3.3.2

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

The final fix will be included in PAM r3.4 or 3.5 which will become available sometime in summer 2020