Metric family applied and is supported, but no data for a specific variable

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Metric family applied and is supported, but no data for a specific variable

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Cause

The vendor certification does not support the metric.

Resolution

Not all Vendor Certifications support all the metrics supported by its Metric Family.

You can confirm what metrics are supported by finding the Metric Family->Vendor certification here:

http://serviceassurance.broadcom.com/im/

By default, only metrics supported by the Vendor Certification are displayed.

Or in CAPC:

Administration
->Data Sources
-->Data Aggregator
--->Expand Monitoring Configuration
---->Click Vendor Certifications

Search for and select the Vendor Certification

When looking at the metrics on the right, only the metrics populated are supported by that Vendor Certification.