Unable to vault Oracle accounts.

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Article ID: 186251

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Updated On:

Products

CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

When trying to add or verify an Oracle Account. PAM Admin gets the following error:

java.sql.SQLException: ORA-01005: null password given; logon denied

Cause

Incorrect Jar file on PAM server (tomcat/lib/ojdbc7-12.1.0.2.jar)

Environment

Release : 3.3.1

 

Resolution

PAM Admin running into Defect DE442943, which we implemented the following:

1. Turn off cluster. 

2. Logon to both Primary Site's  
3. Shutdown cspm. 
4. WinSCP to PAM and download "tomcat/lib/ojdbc7-12.1.0.2.jar" to desktop for backup purpose. 
5. Upload the new ojdbc7.jar to replace the above jar file. 
6. /etc/gkstart/int/rc.cspm restart
7. Turned the cluster back on.