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Service Now Integration Failed

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Article ID: 186236

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

Although we have successfully, created ticket using ServiceNow proxy settings, however, we still cannot import ServiceNow topology using proxy server. 

 

 

Environment

Release : 1.3.2

Component : CA DOI AO PLATFORM COMPONENTS

Resolution

Currently Proxy configuration while importing the services from service now is not supported.

It would be an ER. Have arised an ER with PM Team.