CA SAM zip process file size limit

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Article ID: 186234

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Updated On:

Products

CA IT Asset Manager CA IT Asset Manager Asset Portfolio Management CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER

Issue/Introduction

When running a data_exchange import it is possible to use zip to reduce file size. However, for particularly large imports this may fail:

Could not close zip file. (original error code was: ASP-F0) 

Environment

CA Software Asset Manager (SAM) 4.x

Resolution

The zip process used has a hard limit of 4GB, that cannot be increased. In order to avoid this error, either run the import without use of zip or split the job into smaller files.