Required Linux Libraries for Linux OS RHEL7

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

We're running a Web Agent Option Pack and when we try to reach the
application in the browser, we get the error :

  HTTP Status 500 Internal Server Error
  
  Type Exception Report

  Message Servlet.init() for servlet [saml2sso] threw exception
  Description The server encountered an unexpected condition that
  prevented it from fulfilling the request.  Exception
  javax.servlet.ServletException: Servlet.init() for servlet
  [saml2sso] threw exception
  org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:491)

  [...]

  java.lang.UnsatisfiedLinkError:
   netegrity.siteminder.javaagent.AgentAPI.javaagent_api_getConfig(Lnetegrity/siteminder/javaagent/InitDef;Ljava/lang/String;Ljava/lang/String;)I
   netegrity.siteminder.javaagent.AgentAPI.javaagent_api_getConfig(Native
   Method)
   netegrity.siteminder.javaagent.AgentAPI.getConfig(Unknown
   Source)

  Apache Tomcat/9.0.7.redhat-16

How can we fix that ?

Environment

  Web Agent Option Pack 12.52SP1CR10 on Apache Tomcat 9 64bit on RedHat 7;

Cause

Running command 

  # yum list installed

we can se that you have all required packages :

  libstdc++-4.8.3-9.el7.x86_64
  libidn-1.28-3.el7.x86_64
  libXext-1.3.2-2.1.el7.x86_64
  libXrender-0.9.8-2.1.el7.x86_64
  libidn.x86_64
  libXtst-1.2.2-2.1.el7.x86_64
  ncurses-5.9-13.20130511.el7.x86_64
  ncurses-libs-5.9-13.20130511.el7.x86_64
  ncurses-base-5.9-13.20130511.el7.x86_64

as per yum output

  libstdc++.x86_64
  libidn.x86_64
  libXext.x86_64
  libXrender.x86_64
  libXtst.x86_64
  ncurses.x86_64
  ncurses-base.noarch
  ncurses-libs.x86_64

And running command to list all your file system :

  # ls -Rltrha / > ls.txt

The file system shows that the affwebservices.war is empty file in the
Tomcat/webapps :

ls.txt :

/opt/CA/webagent_optionpack/affwebservices:

-rw-r--r--.  1 root root  31M Feb  5 19:06 affwebservices.war

/opt/tomcat9/webapps:

-rw-r--r--.  1 root  root    0 Feb 27 17:34 affwebservices.war

Documentation request to set the affwebservices.war in the Tomcat
folder :

  Deploy the FWS Application on JBoss or Tomcat

    Copy the affwebservices.war file to the appropriate server location:

    Tomcat
    Tomcat_home/webapps
    Tomcat_home is the installed location of the Tomcat application server.

  https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/single-sign-on/12-52-01/installing/install-agents/web-agent-option-pack/deploy-federation-web-services/set-up-jboss-or-tomcat-to-work-with-federation-web-services.html

Resolution

Make sure that the affwebservices.war has the content of the
/webagent_option_pack/affwebservices/ 

Make sure that the affwebservices.war on the Tomcat server is not an
empty file;

Start Tomcat and fiddler and run the browser to reach the following URL using the FQDN and not just the hostname :

  http://myserver.mydomain.com:8080/affwebservices/assertionretriever