Keytool command to import SSL certificate fails with error
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Article ID: 186208
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Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
Trying to import new SSL certificate using the keytool command but getting the following error "keytool error: java.io.IOException: Keystore was tampered with, or password was incorrect" The password to ssa.jks file is catalyst.
Environment
Release : 4.0
Component : Service Operations Insight (SOI) Manager
Cause
Incorrect password was used
Resolution
The default keystore password is catalyst but user's can change it. To get the correct password - Edit SOI manager's \CA\SOI\jsw\conf\soi-manager.properties file, look at the line "set.TOMCAT_KEYSTORE_PSWD" Copy the correct password and rerun the keytool command to import the certificate.