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Problem logging into Clarity PPM over SOAP protocol and Xog


Article ID: 186183


Updated On:


Clarity PPM SaaS


we are having trouble with login to our Clarity PPM over SOAP protocol as well as Xog

We are using the PowerShell:

Invoke-WebRequest $uri -Method post -ContentType 'text/xml' -Body $SOAP
with the body: [xml]$SOAP = '
<soapenv:Envelope xmlns:soapenv="">
<Login xmlns="">
<Password>' + $cappm_pwd + '</Password>

This login has successfully worked in the past. We are trying to find out what has changed since.





Security protocol type was TLS 1.0 which is not secure 


Component : CLARITY PPM


The behaviour is caused by customer security settings in their environment

Customer updated their security protocol type from 1.0 to 1.2 and now they can connect without issues.

TLS standards keep developing and improving.
In general, anything that is using TLS standard below TLS 1.2 is considered to be non secure because these older encryption algorithms are known to be vulnerable.