After creating a custom grid view and saving, the next time you are unable to open the view. You see message: "Loading Data... Please Wait". The data never shows / displays.
The logs don't show any errors or warnings. To fix the issue, you have to delete the view and recreate a new one. If this situation reappears, is there any way you can fix the view to make it loading, instead of deleting and recreating?
Release : All supported releases
Component : CLARITY ROADMAPS
If there are discrepancies between the grid view and the columns selected on the Columns panel, select and deselect as necessary.
Once the view is set back to the default using the steps above, the roadmap items should load. Reset the View Options and Columns as per your prior configuration
Below are steps you could try if this occurs again:
If the above doesn't help, or if the issue continues to reoccur, please contact Broadcom support for assistance. Providing the below can help expedite assistance: