Regular user cannot change the ownership of report to Admin

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Article ID: 186091

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Updated On:

Products

CA Workload Automation iDash

Issue/Introduction

We use Active Directory for iDash login. Othe rthan Admin most of our iDash users with account type "regular", they can not create their own reports, is there any security access we can allow regular users to create reports.


Thanks

Cause

User name log in must match what is defined in iDash.

Environment

Release : 12.1

Component : CA WORKLOAD AUTOMATION AE IDASH

Resolution

—WebEx—

—PROBLEM—
Regular iDash users cannot create new reports.
Web UI error: "Regular user cannot change the ownership of report to Admin"

—TROUBLESHOOTING—
iDash version 12.1
User logs into iDash with username XYzzzzzz
The username defined in iDash is xyzzzzzz
Logging in with xyzzzzzz allows him to create reports.

—RESOLUTION—
Logging in with pkaluva1 allows him to create reports.