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File Transfer job is failing with error message 13(Permission denied).
Article ID: 186086
Updated On:
Products
CA Automic Workload Automation - Automation Engine
CA Automic Workload Automation - Automation Engine
Issue/Introduction
The file transfer job that is failing with the following error message in the agent log:
20200228/141904.091 - U00029000 Report '630223971' for file '/home/UC4/BTA_FT.uc4' has been started.
20200228/141904.112 - U00029001 Report '630223971' ended normally.
20200228/141904.549 - U02000134 Thread '*FE(630223970)' started.
20200228/141904.636 - U02000102 Error when calling the function '*FE(630223970), opendir', error code '13(Permission denied)'.
20200228/141904.637 - U02000102 Error when calling the function 'opendir', error code '13(Permission denied)'.
Cause
The issue could be that the system user in User object used in the File Transfer job does not have proper access rights on the folder where the file is located.
Environment
Release : 11.x, 12.x
Component : Agent
Resolution
Please check the following:
-The system user used in the User object has correct access right on the file
-Check for hidden files or directory and make sure the system user used in the User object has correct access right
-The system user used in the User object has correct access right on the file
-Check for hidden files or directory and make sure the system user used in the User object has correct access right
Feedback
Yes
No
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