Using a Control Service State task Get Status action in a job condition

Products

• IT Management Suite
• Client Management Suite

Issue/Introduction

You are creating a Job that includes a Control Service State task and want to do one of two things based on the status returned from the Get Status action.

Environment

IT Management Suite 8.x

Resolution

1. Create a new Control Service State task.
   • Enter the service name
   • Set Action to Get Status
2. Create a new job
   • Add Control Service State task
   • Highlight the task and select New > condition
   • Set the first Where drop-down to <name of control service state task>-Service Status
   • Set the second one to desired condition operator, equals for this example
   • Set the third field to 4 for running, 1 for stopped, or per below list as needed and click OK
3. Highlight the If line and add desired task; repeat for the Else line

The statuses that will work for the where clause value are numeric:

• Unknown = 0
• Stopped = 1
• StartPending = 2
• StopPending = 3
• Running = 4
• ContinuePending = 5
• PausePending = 6

• Paused = 7