Workload Automation AE: Event stops processing causing job to no longer run
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Article ID: 186059
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Updated On:
Products
CA Workload Automation AE - Business Agents (AutoSys)CA Workload Automation AE - System Agent (AutoSys)CA Workload Automation AE - Scheduler (AutoSys)Workload Automation AgentAutosys Workload Automation
Issue/Introduction
An AutoSys job has all of a sudden stopped processing. Manual intervention may be required to re-evaluate event in order to resume normal scheduling of job.
Environment
Workload Automation AE
Cause
Due to database deadlock, which is common in Microsoft SQL Server Databases.
[03/06/2020 03:00:09] CAUAJM_E_18802 Error from SQLExecute() Failed with SQL_ERROR. [03/06/2020 03:00:09] CAUAJM_E_18601 SQLSTATE: 40001, Native error: 1,205, Message: [Microsoft][ODBC SQL Server Driver][SQL Server]Transaction (Process ID 79) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. [03/06/2020 03:00:09] CAUAJM_E_18607 Event Server: <waaedev,1433:aedb> Failed Stored Procedure: <{? = CALL ujo_setup_next (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)} <<1,36206,'D1101qytpb00',' ',0,'Event was scheduled based on job definition.',1583481660,1,1583556960,1,'D11',' ',0,' ',0>>> [03/06/2020 03:00:09] CAUAJM_E_10160 The execution of the below query experienced an unrecoverable error and will not be retried: [03/06/2020 03:00:09] CAUAJM_I_18030 Event Server: <waaedev,1433:aedb> Completed Stored Procedure: <{? = CALL ujo_setup_next (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)} <<1,36206,'D1101qytpb00',' ',0,'Event was scheduled based on job definition.',1583481660,1,1583556960,1,'D11',' ',0,' ',0>>> [03/06/2020 03:00:09] CAUAJM_E_10123 Trouble updating 'next_start' for job: my_test_job_dev [03/06/2020 03:00:09] CAUAJM_E_40197 Error evaluating next start time for job <my_test_job_dev>. Cannot reschedule the job. [03/06/2020 03:00:09] CAUAJM_E_40225 Trouble processing Event [D1101qytop02]!
Resolution
The Database Administrator should review and determine the cause for the deadlock. In the meantime, the job can be force started to resume normal schedule operations.