ARD Hub login gives "Invalid Parameter: redirect_uri" error OR getting "Unknown Communication error: 401" message and projects are not loaded
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Article ID: 186034
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Updated On:
Products
CA Agile Requirements Designer
Issue/Introduction
When using localhost for ARD HUB console login url, inside ARD HUB machine, getting "Unknown Communication error: 401" message and projects are not loaded. When using ip address in the console login url getting "Invalid Parameter: redirect_uri" error.
Environment
Release : 3.0
Component : CA Agile Requirements Designer
Cause
The reason for the error was that, during KeyCloak installation, the "KEYCLOAK_ADDR" was given value as localhost and then all configurations were done internally by server with localhost making it unable to understand the IP address when used in the console URL.
Resolution
First make sure that the environment variables for KEYCLOAK_ADDR and ARD_ADDR are using IP address for the ARD HUB to be functioning from remote ARD Studio components.