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Steps to manually remove VAIM if uninstall fails.
Article ID: 185977
Updated On:
Products
CA Virtual Assurance for IM
Issue/Introduction
Steps to manually remove VAIM if uninstall fails.
Environment
Release : 12.9
Component : VPM GENERAL
Resolution
1. Stop All Virtual Assurance Services (highlighted in Step 2)
2. From a command prompt run sc delete <Service Name> for any of the VAIM Services which were not removed from the below list:
When running sc delete command you must provide the Service name and not the Display name (for some services they will not match):
3. Remove the following directories:
X:\CA\VirtualAssurance
X:\ProgramData\CA\SM
X:\Program Files (x86)\CA\SC:
4. Delete the following registry keys:
2. From a command prompt run sc delete <Service Name> for any of the VAIM Services which were not removed from the below list:
When running sc delete command you must provide the Service name and not the Display name (for some services they will not match):
3. Remove the following directories:
X:\CA\VirtualAssurance
X:\ProgramData\CA\SM
X:\Program Files (x86)\CA\SC:
4. Delete the following registry keys:
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