Many tasks in NOT STARTED status

Products

• Mainframe Software Manager (Chorus Software Manager)
• CHORUS SOFTWARE MANAGER

Issue/Introduction

I can see in my tasks tab many indicating status of NOT STARTED. How can I get them going, or what causes this to occur?

 

 

Environment

Release : 6.0

Component : CHORUS SOFTWARE MANAGER

Resolution

When there are two or more auto maintenance update are scheduled to start at the same time the status for these tasks shows "Not started". The downloads however are done successfully so it's just that the status is not being updated correctly.


To clear up the tasks with status "not started" run the DBSQLPR JCL below:

 
Refreshing the tasks tab will then remove these tasks. Then re-update the schedule for each CSI so that the start time is at least 1 minute apart. This will prevent the problem from reoccurring.

//STEP05A  EXEC PGM=DBSQLPR,                                      
//       PARM='PRTWIDTH=1500,INPUTWIDTH=72,ROWLIMIT=7000'         
//STEPLIB  DD DSN=HLQ.CUSLIB,                        
//         DISP=SHR                                               
//         DD DSN=HLQ.CAAXLOAD,                      
//         DISP=SHR                                               
//CXX      DD DSN=HLQ.CXX,                
//         DISP=SHR                                               
//SYSUDUMP DD  SYSOUT=*                                           
//SYSPRINT DD  SYSOUT=*                                           
//STDERR   DD  SYSOUT=*                                           
//STDOUT   DD  SYSOUT=*                                           
//OPTIONS  DD  *                                                  
AUTHID=CASWMGT                                                    
/*                                                                
//SYSIN   DD *                          
DELETE FROM TASKJOURNAL WHERE STATUS=1; 
/*