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Errors Deploying Agent Extensions & Cannot Determine Application Name

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Article ID: 185955

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Getting errors in the Introscope agent log regarding deployment of extensions. 

There are gzipped tar files in the extensions/deploy directory - such as BRCMTracing.tar.gz, CAProvider.tar.gz, CAsping.tar.gz, BRCMstruts.tar.gz,

but we are getting messages about the agent is not being able to find the .tar version of these files. 

 

 

 

Environment

Release : 10.7.0

Component : APM Agents

Cause

Configuration issue 

Resolution

From Sustaining Engineering:

This error indicates that there might be an older version of  Application or upgraded from very old Wily agent,

The ErrorFeature class somehow gets loaded: java.lang.NoSuchMethodError:

Check if having an older version of Application or upgraded from an older version of Wily Agent.


Also try disable the shared class cache for WAS (-Xshareclasses:none)


Disable Class Sharing by adding '-Xshareclasses:none' to the JVM startup arguments.