Errors Deploying Agent Extensions & Cannot Determine Application Name

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Article ID: 185955

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Getting errors in the Introscope agent log regarding deployment of extensions. 

There are gzipped tar files in the extensions/deploy directory - such as BRCMTracing.tar.gz, CAProvider.tar.gz, CAsping.tar.gz, BRCMstruts.tar.gz,

but we are getting messages about the agent is not being able to find the .tar version of these files. 

 

 

 

Cause

Configuration issue 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

From Sustaining Engineering:

This error indicates that there might be an older version of  Application or upgraded from very old Wily agent,

The ErrorFeature class somehow gets loaded: java.lang.NoSuchMethodError:

Check if having an older version of Application or upgraded from an older version of Wily Agent.


Also try disable the shared class cache for WAS (-Xshareclasses:none)


Disable Class Sharing by adding '-Xshareclasses:none' to the JVM startup arguments.