Autosys Instance Info. Missing From AdminTool

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Article ID: 185933

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Updated On:

Products

CA Workload Automation iDash

Issue/Introduction

When I launch the admin tool, it comes up blank.  I had already configured iDash during the installation and I have screenshots.  Why is the admin tool blank?  How can the tool work properly so I can administer these passwords?

Cause

iDash database was migrated to a new server

Environment

Release : 12.1

Component : CA WORKLOAD AUTOMATION AE IDASH

Resolution

—WebEx—

—PROBLEM—
-iDash Admin Tool launches and the Autosys instance info is blank.
-iDash database was migrated to a new server

—TROUBLESHOOTING—
Checked the idashdb.conf and it was still pointing to the old server.

—RESOLUTION—
Updated the idashdb.conf file jdbc connection with the correct host and restarted iDash.