We are getting errors on existing CABI reports using the “Incident Details” class.
Example: ODBC error: AHD12002:Error in QueryHandler ServiceDesk-1615740205-1 in method fetch_response: syntax error, unexpected IN_TOKEN, expecting $end or UNION at Call_Req ... in
When we run the same report with the “Request Details” class, the error does not occur.
Release : 17.2
Component : SERVICE DESK MANAGER