SDConnector installation - unzip command not found - service does not start

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

When installing the SDConnector in linux using silent mode, the following message can be displayed:

./install.bin: line 2829: unzip: command not found

However, you can see that some installation files were deployed in /opt/CA/SDMConnector directory, and its subdirectories.

Also, the installation seems to be completed fine:

However, after starting the SDConnector service, you notice that the service status remains as "stopped".

Environment

Release : 10.3.x

Component : Spectrum Discovery & Modeling

Cause

The SDConnector installation got corrupted due to unzip utility missing in Linux.

Resolution

1- Install unzip utility in Linux (i.e: " yum install unzip* ")

2- uninstall and reinstall SDConnector