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SDConnector installation - unzip command not found - service does not start

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Article ID: 185918

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

When installing the SDConnector in linux using silent mode, the following message can be displayed:

./install.bin: line 2829: unzip: command not found

However, you can see that some installation files were deployed in /opt/CA/SDMConnector directory, and its subdirectories.

Also, the installation seems to be completed fine:



However, after starting the SDConnector service, you notice that the service status remains as "stopped".

Cause

The SDConnector installation got corrupted due to unzip utility missing in Linux.

Environment

Release : 10.3.x

Component : Spectrum Discovery & Modeling

Resolution

1- Install unzip utility in Linux (i.e: " yum install unzip* ")

2- uninstall and reinstall SDConnector

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