Unable to install the APM database

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Article ID: 185917

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Trying to install APM Database only. Says getting error in logs with a return code of 1 and fails.

Cause

Unable to create user during initdb step.

Environment

Release : 10.7.0

Component : APM Agents

Resolution

 

  1. Create the postgres user and group.
  2. Add the apmadmin  (or the appropriate account name) to the postgres group.
  3. Assign the ownership for apmadmin to all apps folder.
  4. Then install the APM database.