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Need documentation for upgrading to UIM v9.20


Article ID: 185907


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


Can you please send us the  documentation to upgrade to 9.20? We keep trying to open the documentation on the website and none of the links work properly.


Release : 9.0.2

Component : UIM - INSTALL


It is necessary to first install 9.0.2.

9.2.0 is actually a service pack and does not support a clean full install.

Supported Upgrade Paths:

UIM Compatibility Matrix:

CA Unified Infrastructure Management a.k.a DX Infrastructure Manager, 9.2.0 Release Notes


a) The installer uses a package called If the install files are always downloaded to the same location, then will be renamed to uimserverpackages(1).zip and the installer ends up using the pre-existing which is 9.0.2. The install works but UIM doesn't. So make sure you download for UIM v9.20 and don't overwrite it.

b) Make sure you shut down any anti-virus software or firewalls that could interfere with upgrading/installation before proceeding.