Need documentation for upgrading to UIM v9.20


Article ID: 185907


Updated On:


NIMSOFT PROBES DX Infrastructure Management


Can you please send us the  documentation to upgrade to 9.20? We keep trying to open the documentation on the website and none of the links work properly.


Release : 9.0.2

Component : UIM - INSTALL


It is necessary to first install 9.0.2.

9.2.0 is actually a service pack and does not support a clean full install.

Supported Upgrade Paths:

UIM Compatibility Matrix:

CA Unified Infrastructure Management a.k.a DX Infrastructure Manager, 9.2.0 Release Notes


a) The installer uses a package called If the install files are always downloaded to the same location, then will be renamed to uimserverpackages(1).zip and the installer ends up using the pre-existing which is 9.0.2. The install works but UIM doesn't. So make sure you download for UIM v9.20 and don't overwrite it.

b) Make sure you shut down any anti-virus software or firewalls that could interfere with upgrading/installation before proceeding.