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Need documentation for upgrading to UIM v9.20
Article ID: 185907
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
Can you please send us the documentation to upgrade to 9.20? We keep trying to open the documentation on the website and none of the links work properly.
Environment
Release : 9.0.2
Component : UIM - INSTALL
Resolution
It is necessary to first install 9.0.2.
9.2.0 is actually a service pack and does not support a clean full install.
Supported Upgrade Paths:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/supported-upgrade-paths.html
UIM Compatibility Matrix:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/ca-uim-compatibility-matrix.html
CA Unified Infrastructure Management a.k.a DX Infrastructure Manager, 9.2.0 Release Notes
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/release-notes/ca-uim-9-service-pack-1.html
Warnings:
a) The installer uses a package called uimserverpackages.zip. If the install files are always downloaded to the same location, then uimserverpackages.zip will be renamed to uimserverpackages(1).zip and the installer ends up using the pre-existing uimserverpackages.zip which is 9.0.2. The install works but UIM doesn't. So make sure you download uimserverpackages.zip for UIM v9.20 and don't overwrite it.
b) Make sure you shut down any anti-virus software or firewalls that could interfere with upgrading/installation before proceeding.
9.2.0 is actually a service pack and does not support a clean full install.
Supported Upgrade Paths:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/supported-upgrade-paths.html
UIM Compatibility Matrix:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/ca-uim-compatibility-matrix.html
CA Unified Infrastructure Management a.k.a DX Infrastructure Manager, 9.2.0 Release Notes
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/release-notes/ca-uim-9-service-pack-1.html
Warnings:
a) The installer uses a package called uimserverpackages.zip. If the install files are always downloaded to the same location, then uimserverpackages.zip will be renamed to uimserverpackages(1).zip and the installer ends up using the pre-existing uimserverpackages.zip which is 9.0.2. The install works but UIM doesn't. So make sure you download uimserverpackages.zip for UIM v9.20 and don't overwrite it.
b) Make sure you shut down any anti-virus software or firewalls that could interfere with upgrading/installation before proceeding.
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