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Notification traps are not being sent from CAPM when Management Lost event occur


Article ID: 185902


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


We had setup CAPM Notifications to send traps  when "Management Lost" is occuring for the device in data collector.

however , CAPM is not generating those traps.

Could see them in Events tab of the devices however.


Threshold traps have a severity as you have defined in the threshold rule.

But system events like management lost and polling disabled do not have a severity.


Release : 3.x

Component : IM Reporting / Admin / Configuration


In the notifier rule, under conditions, either select all severities, or include unknown so that events with no severity will be picked up.

Additional Information