After the upgrade to 15.7.1 I do not find the refresh icon when opening a Status Report through My projects portlet
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Article ID: 185894
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Updated On:
Products
Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
After the upgrade to 15.7.1 I do not find the refresh icon when opening a Status Report on a pop up. In 15.4.1 when taking the same action on My Projects portlet, I could see the refresh icon.
STEPS TO REPRODUCE: 1. Go to My projects portlet on the Home > Personal > General page 2. On the portlet you can see your projects 3. There is an Status Report icon that redirects you to the Status Report list of the project 4. Click on the Status Report portlet
Expected Results: The Status Report sub-tab opens and the Refresh icon is visible Actual results: The Status Report sub-tab opens and the Refresh icon is not present
Cause
There has been a functionality change through DE42305
Environment
Clarity PPM 15.5 and above
Resolution
Prior to 15.5 some pop ups where not truly opening as pop ups. This is the case of the Status Report icon on My Projects portlet. The field was set to be opened as pop up, but when clicking on the icon, this would not open as pop up, but as a new tab. When a new tab is opened the context and frame open up. When opening as pop up, no frame is available. And the refresh icon is part of the page frame. Once you upgrade to 15.5 or higher, you can get the same old functionality you had, if you right click on the icon and choose the Open in New tab option