Service Management - What's required to De-Integrate USS and SDM/SC

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

I am uninstalling USS. Are there any steps required within Service Desk Manager or Service Catalog to de-integrate the applications?

 

Environment

Release : 17.2

Component : SERVICE DESK MANAGER

Resolution

The integration between the applications is maintained within USS, there are no actual configuration changes made in SDM or SC required for this integration. Once USS is uninstalled, nothing further is required to be completed in SDM or SC.