Unable to reinstall SysEDGE agent on Windows 2016 server after uninstalling agent

Products

• CA Virtual Assurance for IM

Issue/Introduction

When trying to reinstall the SystemEDGE on a Win2016 Server after uninstalling it the VAIM console displays the following error:

Package delivery failed, [Timeout waiting for idprimer installation.]

 

Environment

Release : 12.9

Component : VPM GENERAL

Resolution

1. Uninstall CA Infrastructure Deployment Primer from Add\Remove Programs.
2. Reinstall the SystemEDGE agent from the VAIM Console.