ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Unable to reinstall SysEDGE agent on Windows 2016 server after uninstalling agent
book
Article ID: 185843
calendar_today
Updated On:
Products
CA Virtual Assurance for IM
Issue/Introduction
When trying to reinstall the SystemEDGE on a Win2016 Server after uninstalling it the VAIM console displays the following error:
Package delivery failed, [Timeout waiting for idprimer installation.]
Environment
Release : 12.9
Component : VPM GENERAL
Resolution
Uninstall CA Infrastructure Deployment Primer from Add\Remove Programs.
Reinstall the SystemEDGE agent from the VAIM Console.