We are trying to upgrade to ARD Studio 3.0 , so we tested it out on few machines that previously had 2.10. couple of users got ARD upgraded to 3.0 and since then they are getting a blank screen on clicking ‘Path Explorer’. We did some troubleshooting and also downgraded again to ARD 2.10 but issue remained the same.
Environment
Release : 3.0 and 2.10
Component : CA Agile Requirements Designer
Cause
A small ICON was clicked and resulted in the blanking out of this panel. Please note the small ICON in the red circle.
Resolution
Click the tiny ICON to re-dock the items inside of this panel table.