Path Explorer blanked out after upgrading to 3.0

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Article ID: 185800

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Updated On:

Products

CA Agile Requirements Designer

Issue/Introduction

We are trying to upgrade to ARD Studio 3.0 , so we tested it out on few machines that previously had 2.10. couple of users got  ARD upgraded to 3.0 and since then they are getting a blank screen on clicking ‘Path Explorer’. We did some troubleshooting and also downgraded again to ARD 2.10 but issue remained the same. 

Cause

A small ICON was clicked and resulted in the blanking out of this panel.  Please note the small ICON in the red circle.

Environment

Release : 3.0 and 2.10

Component : CA Agile Requirements Designer

Resolution

Click the tiny ICON to re-dock the items inside of this panel table.

Attachments