General Configuration In Portal Will Not Allow Edits

Products

• CA Identity Portal
• CA Identity Suite

Issue/Introduction

In Identity Portal 14.3, when logging into the IP Admin UI and going to the General Configuration page under Settings, the screen is not allowing us to save any changes.  The Save button is greyed out.

Environment

Release : 14.x

Component : SIGMA-Identity Suite

Cause

One or more required settings did not have values.

Resolution

Check all settings on the General Configuration page that are marked as required (with an asterisk).  If any are blank, add the appropriate value and the Save button should then be available.