General Configuration In Portal Will Not Allow Edits

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Article ID: 185761

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Updated On:

Products

CA Identity Portal CA Identity Suite

Issue/Introduction

In Identity Portal 14.3, when logging into the IP Admin UI and going to the General Configuration page under Settings, the screen is not allowing us to save any changes.  The Save button is greyed out.

Cause

One or more required settings did not have values.

Environment

Release : 14.3

Component : SIGMA-Identity Suite

Resolution

Check all settings on the General Configuration page that are marked as required (with an asterisk).  If any are blank, add the appropriate value and the Save button should then be available.