Uploading Attachment is not Working

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Article ID: 185754

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

Facing issues with uploading attachments in CA SDM 17.1

Environment

Release : 17.1

Component : SERVICE DESK MANAGER

Resolution

File with 0 KB size can't be attached to ticket in CA SDM 17.1 and its intended behavior. File size should be more than 0 KB .