Uploading Attachment is not Working.
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Uploading Attachment is not Working.

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Article ID: 185754

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

Facing issues with uploading attachments in CA SDM 17.X.

Environment

Release : CA Service Desk Manager 17.X.

 

Resolution

File with 0 KB size can't be attached to ticket in CA SDM 17.X and its intended behavior. File size should be more than 0 KB .