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UIM: UMP portal website displayed in text without a logon prompt


Article ID: 185705


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


We have UIM 9.20 with Multiple UMPs configured + Netscalar Load Balancer but cannot logon to the secondary UMP (UMP2).

The following is displayed when accessing the UMP2 or the UMP Virtual Name with all browsers


Release : 9.2.0

Component : UIM - UMP


Missing ...:\Nimsoft\probes\service\wasp\license\ file on UMP2


Solution 1:

A. Deactivate the wasp on UMP2
B. Copy the ...\Nimsoft\probes\service\wasp\license\ file from UMP1 (Primary UMP) to UMP2 (Secondary UMP) ...\Nimsoft\probes\service\wasp\license\ folder
C. Rename the ..\Nimsoft\probes\service\wasp\webapps\ROOT to Nimsoft\probes\service\wasp\webapps\ROOT_old
D. Rename the ..\Nimsoft\probes\service\wasp\work folder to Nimsoft\probes\service\wasp\work_old
E. Activate the wasp 

NOTE: If all is working and you have made changes to the wasp\webapps\ROOT\WEB-INF\classes\ file you will need to deactivate wasp and copy this back in from the backup of wasp\webapps\ROOT_old\WEB-INF\classes\

Solution 2:

Follow steps in article title: UIM - UMP login goes to Liferay license error

Additional Information

Configure Multiple UMP Servers