Tag data for factors RADIUS_RSA or CAPAM_PIVCAC cannot be added to users even though the AAM started task is started and the message : MFA00101 MFA Initialization Complete has been issued.
No RADIUS Factors are active.
Release : 16.0 Component : CA ACF2, CA TSS for z/OS
Check the AAM started task joblog.
If it contains a message saying MFA00560 No RADIUS Factors are active, then you need to set up the RADIUS_RSA factor before you can add RADIUS_RSA tags for the user. If it contains a message saying MFA00560 No CAPAM_PIVCAC Factors are active, then you need to set up the CAPAM_PIVCAC factor before you can add CAPAM_PIVCAC tags for the user. Follow the steps in the section called;