Certain restrictions may prevent access to the Google Play store. Without access, users are unable to download VIP Access for Android.
Clients/Users are located in a restricted region (such as The Republic of China) where access to the Google Play Store or Apple's App store is blocked.
1. Temporarily modify the phone permissions to allow the APK to install.
2. Manually download the APK file from the Download Files > VIP Access Mobile section of your VIP Manager portal.
3. Transfer the file to the phone and install it.
4. Launch the app. If a security code can be seen, the installation was a success.
5. Set the Android OS permissions to the way they were prior to step #1.