Unable to access the Google Play Store to download the VIP Access app for Android

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Article ID: 185679

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Updated On:

Products

VIP Service

Issue/Introduction

Certain restrictions may prevent access to the Google Play store. Without access, users are unable to download VIP Access for Android. 

Resolution

1. Temporarily modify the phone permissions to allow the APK to install. 
  • Android OS 6/7
    Select Settings → Security → Unknown Sources → Enable/Disable

  • Android OS 8
    Select Settings Apps and Notifications Special app access Install unknown apps.
    Select the app (example: Chrome), then "Allow from this Source"

  • Android OS 9
    Select Settings → Apps → Special access → Install unknown apps. 
    Select the app (example: Chrome), then "Allow from this Source"

2. Manually download the APK file here.
    (note: If the link doesn't automatically download the app, try pressing and holding down on the link until a menu appears, then select the option to download the file.)
3. Locate the downloaded file, then click to install. 
4. Launch the app. If a security code can be seen, the install was a success.
5. Set the Android OS permissions to the way they were prior to step #1.