Flow statistics hourly gaps

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Article ID: 185654

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

If you look at the Flow Statistics page and find that there are hourly gaps which last about 10 minutes like this:

Cause

There is a harvester which is currently down / offline causing problems with the Flow Statistics roll-up. 

Environment

Component : NQRPTA - REPORTERANALYZER

Resolution

Find the harvester server which is down / offline and get its services started up. Flow Statistics data should start showing back up properly. 

Additional Information

If you are running into daily Flow Statistics gaps, please see this document: https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=126192

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