User want to know why SEP Mobile needs to send SMS messages

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Article ID: 185646

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Updated On:

Products

Endpoint Protection Mobile

Issue/Introduction

SEP Mobile is protecting against SMS phishing. During the installation process, the end-users must allow SEP Mobile to delete, read and send SMS messages.

Why does SEP Mobile needs to send SMS messages?

Resolution

SEP Mobile requests the send SMS permission due to Android requirements.

For an Android device to be able to handle sensitive data like SMS messaging, Android requires the app to be the default handler for the function and to request the permission group for the function. For SMS, the permission group includes the SEND SMS ability.

Additional Information

References: https://developer.android.com/guide/topics/permissions/overview

https://developer.android.com/guide/topics/permissions/default-handlers

https://help.symantec.com/cs/sep_mobile/SEPMOBILE/v135251584_v127904070/Enabling-the-SMS-phishing-detection-on-Android-devices?locale=EN_US