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OWB - Show Tips not Working Properly

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Article ID: 185641

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

After upgrading to Open Workbench (OWB) 15.6.1 patch 3, the Show Tips at Startup feature will show as blank when first loaded. When clicking the next tip it will show a tip and if you click previous tip it will show the tip. 

First Tip:


Next Tip:

Environment

Release : Open Workbench 2.1.2  (15.6.1.0.001 03 14)

Component : Open Workbench

Resolution

The issue may go away on it's own, but if not, please open a case with Broadcom support for assistance.

Some information that can help when opening the case:

  • Windows version/build
  • Was anything recently changed, OWB version, Windows updates, etc
  • Is it reproducible on other machines?
  • Open Workbench Version

Attachments

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