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Knowledge Base search does not work and the AHD10907:Internal error
Article ID: 185605
Updated On:
Products
CA Service Management - Service Desk Manager
Issue/Introduction
When trying to search in Knowledge tab, encountering error: AHD10907:Internal error. Please request assistance from system admin.
Environment
Release : 17.1
Component : SDM KNOWLEDGE MANAGEMENT
Resolution
Run the comomand pdm_k_reindex.
Additional Information
Feedback
Yes
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