I am trying to run at a glance reports for several systems, regardless of options selected the following error occurs:
An unknown error occurred.
Cause
- nisapi_wasp
Environment
Release : 9.1.0
Component : UIM - UNIFIED REPORTER
Resolution
"nisapi_wasp_903_hf2.zip" resolves this issue in 9.02. This should also work in UIM 9.20 since the nisapi version is also 9.03 in 9.20. Please check the hotfix site for the patch and/or reach out to support to request the patch.
Steps to deploy the patch:
1. Deactivate wasp probe in UMP Robot.
2. In UMP Robot, move <UIM>/probes/service/wasp/work/* to other folders for backup.
3. In UMP Robot, move <UIM>/probes/service/wasp/webapps/nisapi folder to any other folder for backup.
IMPORTANT!!! (*) Do not touch <UIM>/probes/service/wasp/webapps/*.war
4. In the Primary HUB Robot, backup <UIM>/archive/nisapi_wasp.zip
5. Add the provided fix (nisapi_wasp_903_hf2.zip) to the local archive using IM/Adminconsole.
(*) If you get "override existing archive ?" prompt, proceed with Yes.
6. Deploy the package (nisapi) to UMP Robot.
(*) Verify the below files in the UMP Robot have been updated.
<UIM>/probes/service/wasp/webapps/nisapi.war
7. Activate wasp probe in the UMP Robot.
8. Clear out your browser cache and verify if the issue is resolved.