LDAP view contents not showing in 12.52 wamui

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Article ID: 185582

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction


We're running an AdminUI and when we try to connect to LDAP Oracle

Unified Directory User Directory, we get this error :

 UD can't be connected

Both our AdminUI use the Policy Store for which the data are at 12.8
level. The Policy Server and the AdminUI are 12.52SP2.

We'd like to know :

  - How can we confirm that this Policy Server 12.52SP2 has required
    libs to support TLS 1.2 ?

Environment


AdminUI 12.52SP2;

Policy Server 12.52SP2;
Policy Store data 12.8 level;

Resolution


At first glance, you can't use AdminUI 12.52SP2 to connect and manage

data from Policy Store data 12.8. This is out of support.

To manage Policy Store data 12.8, you need to run AdminUI 12.8 with
Policy Server 12.8.

More, Policy Server 12.52SP2CR01 doesn't have support for TLSv1.2 :

  Does Policy server supports TLSv1.1/TLSv1.2 protocol for LDAP
  connectivity with Policy Store/User Store

    R12.52SP2 until CR1 doesn't have support for TLSv 1.1 & TLSV v1.2

  https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=11564

The solution for you is to manage Policy Store data 12.8 with AdminUI
and Policy Server 12.8 only.

Using AdminUI and Policy Server 12.52SP2 to manage Policy Store data
12.8 is out of support, and as per limitation, you will never be able
to connect to OUD in TLSv1.2.