How can I change the default settings for SNMP timeouts and retries in CA Performance Management

Products

• CA Infrastructure Performance
• DX NetOps

Issue/Introduction

Changing the default SNMP timeouts and retries can be done through a REST client

CAPM attempts to poll devices during each poll cycle and sometimes, it gets a timeout. These timeouts may be due to the device not being able to respond in the given timeframe of the set timeout period.
 

Environment

CAPM 3.7

CAPM 20.2

Resolution

 

The <profile_number> is a variable and can be obtained from;

http://<DataAggregator>:8581/rest/profiles/

 

To change the SNMP profiles, perform a HTTP PUT to; 

http://<DataAggregator>:8581/rest/profiles/<profile_number>

 

For example:

<CommunicationProfile version="1.0.0">
        <CommunicationFailurePolicy version="1.0.0">
                <Timeout>6000</Timeout>
                <Retries>2</Retries>
         </CommunicationFailurePolicy>
</CommunicationProfile>