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How can I change the default settings for SNMP timeouts and retries in CA Performance Management

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Article ID: 18555

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Updated On:

Products

CA Infrastructure Performance DX NetOps

Issue/Introduction

Changing the default SNMP timeouts and retries can be done through a REST client

CAPM attempts to poll devices during each poll cycle and sometimes, it gets a timeout. These timeouts may be due to the device not being able to respond in the given timeframe of the set timeout period.
 

Environment

CAPM 3.7

CAPM 20.2

Resolution

 

The <profile_number> is a variable and can be obtained from;

http://<DataAggregator>:8581/rest/profiles/

 



To change the SNMP profiles, perform a HTTP PUT to; 

http://<DataAggregator>:8581/rest/profiles/<profile_number>



 

For example:




<CommunicationProfile version="1.0.0">
<CommunicationFailurePolicy version="1.0.0">
<Timeout>6000</Timeout>
<Retries>2</Retries>
</CommunicationFailurePolicy>
</CommunicationProfile>