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WebApp does not launch after enabling the SSL support
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Article ID: 185490
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Updated On:
Products
CA Spectrum
DX NetOps
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Issue/Introduction
WebApp does not launch after enabling the SSL support
Environment
DX Spectrum 10.4.1
Resolution
Modify the Main Arguments of the WebApp Launcher Configuration as follow:
port 8443 -ssl true -contextPort 43000 -compress 9 ${customArgs}
Additional Information
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-1/managing-client-applications/oneclick-webapp-beta.html
Troubleshooting Enabling the SSL support
This section discusses the procedure to troubleshoot any error while enabling the SSL Support.
Follow these steps:
Log in to the OneClick WebApp administration page. Refer to the $SPECROOT/webtomcat/conf/server.xml file for webapp port details.
Default URL
: http://<webapp-hostname>:<webapp-port>/spectrum
Log in with the spectrum/spectrum as a username/password.
Select Manage.
Check whether the OneClick WebApp is enabled or not. If it is not enabled you see the Enable button on the top right corner.
Select
Enable
, if the option is in the disable state.
Select Show Config, If it is already enabled. The JVM arguments contain the trustStore path and password under the application.
Verify the data with OneClick Tomcat server.xml configuration.
Navigate to the Launcher configuration, Main arguments.
Verify that arguments point to the localhost, where the SSL port and the -ssl is be set to true.
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