WebApp does not launch after enabling the SSL support

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Article ID: 185490

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Updated On:

Products

CA Spectrum

Issue/Introduction

WebApp does not launch after enabling the SSL support

Environment

DX Spectrum 10.4.1

Resolution

Modify the Main Arguments of the WebApp Launcher Configuration as follow:
port 8443 -ssl true -contextPort 43000 -compress 9 ${customArgs}





Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-1/managing-client-applications/oneclick-webapp-beta.html

Troubleshooting Enabling the SSL support
This section discusses the procedure to troubleshoot any error while enabling the SSL Support.
Follow these steps:
  • Log in to the OneClick WebApp administration page. Refer to the $SPECROOT/webtomcat/conf/server.xml file for webapp port details.
    Default URL
    : http://<webapp-hostname>:<webapp-port>/spectrum
  • Log in with the spectrum/spectrum as a username/password.
  • Select Manage.
  • Check whether the OneClick WebApp is enabled or not. If it is not enabled you see the Enable button on the top right corner.
  • Select 
    Enable
    , if the option is in the disable state.
  • Select Show Config, If it is already enabled. The JVM arguments contain the trustStore path and password under the application.
  • Verify the data with OneClick Tomcat server.xml configuration.
  • Navigate to the Launcher configuration, Main arguments.
  • Verify that arguments point to the localhost, where the SSL port and the -ssl is be set to true.

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