WebApp does not launch after enabling the SSL support

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

WebApp does not launch after enabling the SSL support

Environment

DX Spectrum 10.4.1

Resolution

Modify the Main Arguments of the WebApp Launcher Configuration as follow:
port 8443 -ssl true -contextPort 43000 -compress 9 ${customArgs}

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-1/managing-client-applications/oneclick-webapp-beta.html

Troubleshooting Enabling the SSL support

This section discusses the procedure to troubleshoot any error while enabling the SSL Support.

Follow these steps:

• Log in to the OneClick WebApp administration page. Refer to the $SPECROOT/webtomcat/conf/server.xml file for webapp port details.

  Default URL

  : http://<webapp-hostname>:<webapp-port>/spectrum
• Log in with the spectrum/spectrum as a username/password.
• Select Manage.
• Check whether the OneClick WebApp is enabled or not. If it is not enabled you see the Enable button on the top right corner.
• Select 

  Enable

  , if the option is in the disable state.
• Select Show Config, If it is already enabled. The JVM arguments contain the trustStore path and password under the application.
• Verify the data with OneClick Tomcat server.xml configuration.
• Navigate to the Launcher configuration, Main arguments.
• Verify that arguments point to the localhost, where the SSL port and the -ssl is be set to true.