This article explains how to convert the time origin/arrival field from Unix Epoch to Human Readable Format for alerts generated from UIM and transferred to a Service Desk application, using the sdgtw probe.
Component : UIM - SDGTW
Running the latest version of the sdgtw probe (v2.20) add the following keys / values under the setup section of the sdgtw.cfg via the probe's Raw Configure GUI:
convert_time_to_date_format = true date_format = dd/MM/yy HH:mm:ss (this is the format used by default)
Note: Take a backup of the probe cfg before making any changes.