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BGP Events no longer mapping to threshold profile
Article ID: 185486
Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
DX NetOps
Issue/Introduction
On CAPC 3.7.5 We have a threshold defined for BGP which has been capturing events, but it stopped capturing events on 2/13.
I noticed that clicking on metric family from threshold does not bring you to the metric definition like it does when you click on metric family for other thresholds.
Cause
The items in the group that was being used in the threshold profile was not properly synced to CAPC.
Environment
Release : 3.7
Component : IM Reporting / Admin / Configuration
Resolution
The items were not properly synced to CAPC so the events were unresolved. Performing a full sync of the Data Aggregator resolved the issue.
Feedback
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