BGP Events no longer mapping to threshold profile

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Article ID: 185486

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

On CAPC 3.7.5 We have a threshold defined for BGP which has been capturing events, but it stopped capturing events on 2/13.

I noticed that clicking on metric family from threshold does not bring you to the metric definition like it does when you click on metric family for other thresholds.

Cause

The items in the group that was being used in the threshold profile was not properly synced to CAPC. 

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

The items were not properly synced to CAPC so the events were unresolved. Performing a full sync of the Data Aggregator resolved the issue.