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UVMS: LDAP Password not accepted - Access denied

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Article ID: 185485

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

A particular user is unable to login with UVC using the LDAP User/ Password.


The error in uvserver.log is the following:

|ERROR| request-worker-x | com.orsyp.central.ldap.SimpleLogin | Authentication Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data
52e, v2580]

The password is quite long (27 characters) and has special characters.

 

Environment

Release : 6.x
Component : DOLLAR UNIVERSE
Subcomponent: Univiewer.Management.Server

 

Cause

The error "52e" means that the Password is Incorrect (Password requirements not met).

To validate this, use the tool:
unicheckldap -login userlogin -password userpassword


You should get "authentication failed":

unicheckldap -login du-svc -password universe1universe2universe3
UniViewer Management Server environment loaded.

UVMS configured with LDAP authentication.

SUCCESS Login: du-svc found on the LDAP server
FAILURE Login: du-svc authentication failed

Resolution

Modify password in LDAP to comply with the accepted passwords:

The login and password can only contain the following characters:
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789!#&'()+,-.:;>=<[email protected][]_{|}~

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