UVMS: LDAP Password not accepted - Access denied

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Article ID: 185485

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

A particular user is unable to login with UVC using the LDAP User/ Password.


The error in uvserver.log is the following:

|ERROR| request-worker-x | com.orsyp.central.ldap.SimpleLogin | Authentication Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data
52e, v2580]

The password is quite long (27 characters) and has special characters.

 

Cause

The error "52e" means that the Password is Incorrect (Password requirements not met).

To validate this, use the tool:
unicheckldap -login userlogin -password userpassword


You should get "authentication failed":

unicheckldap -login du-svc -password universe1universe2universe3
UniViewer Management Server environment loaded.

UVMS configured with LDAP authentication.

SUCCESS Login: du-svc found on the LDAP server
FAILURE Login: du-svc authentication failed

Environment

Release : 6.x
Component : DOLLAR UNIVERSE
Subcomponent: Univiewer.Management.Server

 

Resolution

Modify password in LDAP to comply with the accepted passwords:

The login and password can only contain the following characters:
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789!#&'()+,-.:;>=<[email protected][]_{|}~

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