ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
incorrect "Device" name listed under the interfaces pane.
Article ID: 185482
Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
DX NetOps
Issue/Introduction
We have 8 juniper devices that all seem to exhibit the same behavior in CAPC. looking at the :Device" column under the interfaces pane for a specific device, the device name is of a different device for almost all interfaces. We tried simply "updating all metric families" on the devices, that proved to change nothing. Then we tried a "Rediscover" on all the devices an and no change.
Cause
consolidation on CAPC assigned the incorrect parent to an interface.
Environment
Release : 3.7
Component : IM Reporting / Admin / Configuration
Resolution
If this occurs it is most likely a consolidation issue and will require engineering assistance. Please contact support.
Feedback
Yes
No
Powered by
