incorrect "Device" name listed under the interfaces pane.

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

We have 8 juniper devices that all seem to exhibit the same behavior in CAPC. looking at the :Device" column under the interfaces pane for a specific device, the device name is of a different device for almost all interfaces. We tried simply "updating all metric families" on the devices, that proved to change nothing. Then we tried a "Rediscover" on all the devices an and no change.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Cause

consolidation on CAPC assigned the incorrect parent to an interface. 

Resolution

If this occurs it is most likely a consolidation issue and will require engineering assistance. Please contact support.