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Log rotation of Windows Agent is not working correctly
Article ID: 185451
Updated On:
Products
CA Automic Workload Automation - Automation Engine
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Windows agent are not logging correctly, the logs are not created or the numbering is not sequential.
In some cases the timestamp is prefixed with a string:
000003C4 20190822/034113.880 - U02000059 Logging was changed.
000003C4 20190822/034113.880 - U02000000 Started program Agent 'WIN01', version '12.2.3+build.1558154957665', changelist '1558082237'.
000003C4 20190822/034113.880 - U02000232 Build Date: '2019-05-18', '06:53:29'
In some cases the timestamp is prefixed with a string:
000003C4 20190822/034113.880 - U02000059 Logging was changed.
000003C4 20190822/034113.880 - U02000000 Started program Agent 'WIN01', version '12.2.3+build.1558154957665', changelist '1558082237'.
000003C4 20190822/034113.880 - U02000232 Build Date: '2019-05-18', '06:53:29'
Cause
This is a bug
Environment
Release : v12.2.5, v12.3.2
Component : Windows Agent
Resolution
Solution:
Update to a fix version listed below or a newer version if available.
Fix version:
Component(s): Automation Engine
Automation.Engine 12.2.6 - Available
Automation.Engine 12.3.3 - Available
Feedback
Yes
No
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